Clarity Software Solutions is a rapidly growing, innovative healthcare communications company located in Madison, CT. Since its inception in 2007, the company has continued to develop and attract over 100 creative and passionate individuals who are intelligent and want to be a part of something extraordinary. While the company works hard to maintain the high level of customer satisfaction that it’s known for, there is also time to celebrate achievements and foster working relationships. Clarity has been recognized for three consecutive years as one of the Best Places to Work in Connecticut by creating a fun, friendly and collaborative work environment. As Clarity continues to grow, it’s consistently recognized by industry leading organizations. Most recently ranking on the Inc. 5000 list of fastest growing private companies, Deloitte’s Technology Fast 500™, Marcum Tech Top 40 and Red Herring Top 100 North America.

We seek highly motivated, energetic individuals who will add value to our team. If you are experienced, high-energy, collaborative and thrive in a fun, fast-paced, technology-driven environment, Clarity may be a good fit for you. For consideration, please apply to the positions that best match your qualifications.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All individuals, regardless of personal characteristics, are encouraged to apply. If you are a candidate with a disability in need of an accommodation or assistance in the application process, please contact 203.453.3999. For more information regarding equal opportunity employment, refer to the Know your Rights Poster (Spanish version here), Clarity's EEO Policy, as well as the Pay Transparency Non-Discrimination Provision .

Equal Opportunity Employer/Veterans/Disabled

Senior Software Break/Fix Engineer

Remote

Full Time

Clarity Software Solutions

Experienced

At Clarity, we pave the way to a seamless solution for healthcare document management for our clients, as they navigate through the evolving healthcare industry and increase member engagement.

We Offer:
•   Competitive compensation.
•   A full benefits suite including Medical/Dental & Vision plans.
•   401k with company match.
•   A supportive and growth-oriented culture

Job Summary:
The Senior Break/Fix Engineer is part of a team that is responsible for the troubleshooting and support of all production-based platform applications whose key functions include content management, large-scale print, e-delivery, and smartphone support. The person in this role may work in small teams and have occasional individual projects. This position reports to the Production Engineer Team Lead, with oversight from the Sr. Director of Architecture.

Essential Functions
•   Troubleshoot and support the existing production-based content management portal.
•   Troubleshoot and support client implementation applications post-production on existing platform.
•   Designs/codes enterprise-level solutions and applications following specifications using the appropriate tools.
•   Produce effective technical documentation.
•   Enhance and maintain existing applications on their own and with guidance and collaboration with architects and other engineering team members.
•   Assumes responsibility for ongoing data architecture for product.
•   Review work by peers and more junior developers. Provide technical knowledge sharing sessions.
•   Other duties as assigned by management.

Education Required
•   BA/BS degree, or equivalent combination of education and experience.

Knowledge & Experience
•   6+ years of experience in software development, including 3+ years of working with java/j2ee.
•   Familiarity with distributed enterprise applications (systems that span several physical machines).
•   Experience with Event-Driven architectures.
•   Experience developing/supporting/maintaining applications on a Linux/UNIX platform.
•   Experience with Object-Oriented Analysis and Design.
•   Experience with web application technologies and frameworks (i.e., JSP, AJAX, AngularJS).
•   Experience with secure software designs.
•   Experience working on small and fast paced software teams.
•   Proficiency in MySQL/Apache/Tomcat.
•   Experience with SOA and Web Service architectures including protocols such as SOAP or REST preferred.
•   Experience delivering products in an Agile environment preferred.
•   Knowledge of large-scale printing technologies (PDF, PPML) preferred.
•   Knowledge of smart phone platforms (IOS, Android) preferred.

Personal Attributes
•   Excellent communication skills, both written and oral
•   Ability to learn new concepts, systems, and software independently and quickly.
•   Self-starter, able to work as part of a small team, as well as independently, with minimal supervision.
•   High energy, positive attitude, professional, and mature.
•   Detail-oriented, able to prioritize work, and effectively manage multiple tasks.
•   Ability to accurately estimate and meet development deadlines.

Physical Demands
•   Must be able to sit at a desk 80 percent of the time.
•   Must be able to occasionally move about inside the office to access file cabinets.
•   Must be able to operate a computer and other office products (i.e., a computer printer).
•   Must be able to frequently communicate via telephone.

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